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REFUND POLICY

Effective Date: 27 June 2025

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At FamBam Boxing, we want every member and customer to have a positive experience. If you're not satisfied with your purchase, we’re here to help. Please review our refund policy below, which outlines your rights and responsibilities when requesting a refund.

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1. Class Bookings & Training Sessions

Cancellations

  • Cancellations must be made at least 24 hours before the scheduled class or session to be eligible for a full refund or rescheduling.

  • Cancellations made less than 24 hours in advance are non-refundable, except in cases of emergencies (subject to management approval).

No-Shows

  • No-shows will not be refunded or credited.

 

2. Memberships & Subscriptions

Monthly Plans

  • Monthly membership fees are non-refundable once payment has been processed.

  • You may cancel your membership at any time to avoid future billing, but no partial refunds will be issued for unused time.

Annual Plans

  • Annual plans may be canceled within 7 days of purchase for a full refund, provided you haven’t attended a class.

  • After 7 days, annual plans are non-refundable, but we may consider partial credit for future services on a case-by-case basis.

 

3. Merchandise

Returns & Exchanges

  • Physical items (apparel, gear, accessories) can be returned or exchanged within 14 days of purchase if unused and in original packaging.

  • Buyer is responsible for return shipping unless the item is defective or incorrect.

Non-Returnable Items

  • Sale items, water bottles, hand wraps, and other hygiene-sensitive products are final sale and not eligible for return.

 

4. Digital Products & Downloads

  • All sales of digital content (e.g., training videos, eBooks, virtual programs) are final and non-refundable once accessed or downloaded.

 

5. Private Training & Events

  • Cancellations made at least 48 hours in advance of a private session or event booking are eligible for a full refund.

  • Group event deposits are non-refundable, but may be credited toward a rescheduled date if notice is given 72+ hours in advance.

 

6. How to Request a Refund

To request a refund, please contact us with your:

  • Full name

  • Order number or booking reference

  • Reason for the request

 

Contact:

📧 Email: coachv@fambamboxing.com
📞 Phone: (808) 227-4344
 

Refunds will be processed back to the original payment method within 5–10 business days after approval.

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7. Policy Changes

FamBam Boxing reserves the right to update or change this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.

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